For Patients & Visitors

Since 1954, the physicians, staff, and volunteers at Baylor St. Luke’s have cared for Houstonians and patients from all around the world. We’re proud of the compassionate care our team provides, the advances we offer to the medical community, and the new generations of healthcare professionals who learn within our walls. Throughout the decades, Baylor St. Luke’s Medical Center has been recognized as one of the nation’s top healthcare providers.

 

Find Information

 


 

Parking

Parking options for your visit to CHI St. Luke’s Health–Baylor St. Luke’s Medical Center.

Parking is available in all garages next to the hospital. Use this map to see the locations of the parking garages close to the hospital.

Texas Medical Center Parking provides easily accessible and convenient parking for CHI St. Luke's Health–Baylor St. Luke’s Medical Center at Garages 1 and 2 along with several other locations throughout campus.

If you need to park for several days, we recommend you purchase a pre-paid SmartChip, which provides discounted parking rates and gives you unlimited in-and-out privileges at Texas Medical Center Parking Garages 1 and 2. Pre-paid SmartChips can be purchased at the pay on foot stations located in these garages. 

There are 2 options available:

  • $52 Pre-paid SmartChip – loaded with $60 in parking value
  • $100 Pre-paid SmartChip – loaded with $115 in parking value

Both pre-paid SmartChip options are activated upon your next visit after purchase. Please note that when you purchase a pre-paid SmartChip for the first time, you will still need to pay separately for that visit using the yellow SmartChip you received at entry. The pre-paid SmartChip can then be used upon your next visit. There are no expiration dates, you can use them directly at the entry and exit machines, and the remaining value is displayed when used here. A maximum of $12 is deducted from the SmartChip each calendar day (midnight to midnight). 

Texas Medical Center Parking also offers the following economy visitor parking options:

  • Garage 8 at 2151 W. Holcombe Blvd. (at the corner of W. Holcombe Blvd. and Pressler St., entrance via Pressler St.) - $6/per day maximum
  • The complimentary TMC Blue Shuttle services this facility. Parkers can access the TMC Blue Shuttle at the Pressler St. bus stop outside of Garage 8 and travel to various institutions located along Fannin St., Ross Sterling Ave., Moursund St., Lamar Fleming St. and Holcombe Blvd. The shuttle operates regularly from 4:30 a.m. to midnight, Monday through Friday.
  • South Extension Lot at 1522 S. Braeswood Blvd. (at William C. Harvin Blvd) - $6/day maximum
    • Please note the METRO White Shuttle no longer services this facility.
    • Please note: pre-paid SmartChips cannot be used at Garage 8 or the South Extension Lot.
  • Garage 7 at 1120 John Freeman Blvd. (at Fannin St.) - $9/day maximum
  • Garage 7 is located two blocks north of Baylor St. Luke’s.

All Texas Medical Center parking facilities are open 24 hours a day.

Valet Parking

Valet parking is available at the Bates entrance of CHI St. Luke's Health–Baylor St. Luke's Medical Center (6720 Bertner Ave.) 24 hours a day, seven days a week. Expect to pay the following rates:

  • $14 flat
  • $14 each additional day

Parking at 6624 Fannin Tower

If you are planning a visit to Baylor St. Luke’s Medical Center, located at 6624 Fannin Tower (view map), parking is available in the building as well as across the street at 6620 Main St. For more information regarding self parking, call (832) 355-8516, or for valet call (832) 355-4973.

Rates for valet parking at 6624 Fannin Tower are:

  • $14 flat
  • $14 each additional day

The hours of operation for Valet Parking at 6624 Fannin Tower are:

  • Monday - Friday, 6 a.m. - 7 p.m.
  • Saturday/Sunday/Holidays: Closed

Back to top


Internet Access

Personal computers and mobile devices can be used within any of CHI St. Luke’s Health hospitals. Simply connect to our wireless guest network and select “Get Connected” from the list of wireless networks to launch your web browser. Read the “Terms and Conditions of Use” and select “Connect” for access. Our guest Wi-Fi connections are unrestricted and unencrypted for Internet-only use.

Back to top


Smoking Policy

CHI St. Luke’s Health is committed to promoting a healthy healing environment for our patients, visitors, and community. To support this effort, all tobacco products are prohibited on our campuses, including sidewalks and parking lots. Electronic “e-cigarettes” also are prohibited.

Back to top


Disability Assistance

CHI St. Luke’s Health offers communication aids for our disabled patients, including those who are who are deaf, hard of hearing or blind with the following (at no additional cost):

  • Qualified Sign Language Interpreters
  • Telecommunication devices (TTY/TDD)
  • Readers for the blind and large print materials for the visually impaired

If you require assistance, please inform the registrar or your nurse.  
You also may find useful information at:

Back to top


Spiritual/Pastoral Care

Baylor St. Luke's Medical Center  remains true to its founding mission. Spiritual Care plays a very active role in every decision that affects the hospital. Our approach, however, goes beyond religion to focus on the healing aspects of spirituality, based on deeply held trust, love, caring, compassion, and respect for well-being and life.

Chaplains

Our chaplains promote and respect patients' values and beliefs, encouraging a holistic approach to healthcare.  You can ask for a chaplain to visit you anytime, day or night by calling 832-355-3258.

Actions

At Baylor St. Luke's Medical Center, we recognize all faiths and beliefs in our pastoral approach and believe all spiritual and religious rites and symbols represent positive energy, faith, and hope. This recognition drives the actions our pastoral care staff take every day.

Resources

Baylor St. Luke's Medical Center chaplains have specialized education to mobilize spiritual resources so that patients can cope more effectively.  They can provide supportive spiritual care through empathetic listening, demonstrating an understand of a person's needs.

Back to top


Education

Clinical Pastoral Education is interfaith professional education for ministry. It brings theological students and ministers of all faiths into supervised encounter with persons in crisis. If you are interested in applying to Baylor St. Luke's Medical Center Clinical Pastoral Education program, an application is available online.