Before you are admitted, we will contact you to obtain information about you and filing your insurance claim. You will also discuss the estimated portion of your bill that will be your responsibility. If someone has not contacted you within two days of your procedure, please call Patient Access Services at 832-355-3763 or 800-962-7250.
An Important Tip: Pre-certify with Your Insurance Company
Many insurance companies list special instructions on the card about pre-certification or prior authorization for services. That means you are required to contact the company before you're admitted to the hospital (even for an emergency admission) and before you register for any other hospital services.
Check your card. If it shows that you must call your insurance company for authorization, please make sure that you or a member of your family phones the company without delay. (Usually you must do so within 24 hours of your registration.)
Pre-admission registration operates on a first-come, first-served basis. Please be advised that the time spent in pre-admission testing will be longer if you have not completed pre-certification with your insurance company and pre-registration. The pre-admission process includes setting up your account and obtaining insurance information; conducting a nursing interview and assessment; and performing any testing, such as lab and EKG. View our Controlling Your Pain After Surgery flyer.
St. Luke's Pre-Admission Testing Center
On the day of your pre-admission visit, please come to The O'Quinn Medical Tower (OQMT) at St. Luke's (6624 Fannin Street). Please bring your parking garage ticket with you and give it to the receptionist to receive a $3 discount parking voucher.
Pre-Admission Testing Center - Suite 1280, 6624 Fannin
You may pre-admit anytime between 8:00 a.m. and 4:30 p.m. (Monday - Friday). Take the elevators located on the 1st floor (near the security desk) to the 12th floor of the OQMT and enter suite 1280, where the Pre-Admission Testing Center is located.
What to Bring
No special preparations are needed for preadmission testing, but please bring the following:
Know the name of the procedure/surgery for which you are scheduled and have a basic understanding of the procedure and an explanation of any risks involved. Also know your medical history.
On the Day of Procedure/Surgery
You may valet park at the Bates entrance of Baylor St. Luke’s Medical Center. If you prefer to self-park, please park in Garage 2, located at Richard V. Johnson Avenue and Holcombe Boulevard. You will receive one discount parking voucher for $4 whether you valet or self-park.
Enter St. Luke's through the Bates lobby. Take the purple elevators to the 3rd floor. Please check in at the receptionist's desk and bring your parking ticket with you to receive your discount parking voucher.