Senior Vice President, CHI Texas Division
President, Suburban Hospitals
Mike serves as a Senior Vice President of the Texas Division and President overseeing the Suburban Hospitals. He has been in this role since November 9, 2015. He joined CHI St. Luke’s Health from SCL Health, where he served as President and CEO of St. Mary’s Hospital and Regional Medical Center in Grand Junction, Colorado. His 25+ years of healthcare administration experience also includes eight years with CHRISTUS Health in San Antonio, where he served in a number of operational roles of increasing responsibility, ultimately as Regional Vice President with multiple hospital accountabilities.
Some of Mike’s notable accomplishments from his previous role include: year-over-year improvements in patient safety, employee safety, clinical quality and patient satisfaction; development of an Integrated Leadership Team (integrating medical staff leaders more directly in strategic and operational decision-making); development of an innovative Clinically Integrated Network in partnership with a large primary care group and a local health plan; served as a key member of SCL Health’s Ministry Leadership Team, working to transform the ministry into a top-decile performing organization with affordable services.
In his current role, Mike focuses on the six suburban hospitals in the Greater Houston area, working with each hospital’s leadership team to advance strategic initiatives and improve operational efficiencies. He also has responsibility for Ambulatory Services Development and Planning, Design and Construction. His broad background in hospital administration, paired with his extensive experience working with Catholic healthcare systems is very beneficial to the organization as it continues to integrate and grow.
Mike earned a Bachelor of Arts degree from Baylor University in Waco, TX, and a Master of Science degree from Trinity University in San Antonio. He completed an Administrative Residency at Methodist Hospitals of Dallas. He is a Fellow in the American College of Healthcare Executives.
Senior Vice President & Chief Nursing Officer, CHI Texas Division
Lorie K. Shoemaker joined the CHI Texas Division as Senior Vice President and Chief Nursing Officer in September, 2015. In this role, Shoemaker works closely with the CHI Texas Division Chief Medical Officer in a dyad leadership approach, joining the medical staff and nursing teams together to align the organization for future success. Shoemaker’s responsibilities include oversight for the quality of nursing care and nursing practice across the acute and post-acute care continuum.
Prior to joining the CHI Texas Division, Shoemaker served in a variety of leadership roles over a 29-year career at Palomar Health in San Diego, California, including the System Chief Nurse Executive from 2004 to 2014. In this role, Shoemaker provided oversight for nursing care across the system, which included three acute care hospitals and two skilled nursing facilities, as well as ambulatory and home health agencies.
Under Shoemaker’s leadership, the entire health system received Magnet® recognition in 2009, making Palomar Health the first public health system in California to achieve this honor. Most recently, Shoemaker served as the President of Palomar Medical Center, the new, state-of-the art facility that she helped design and operationalize in 2012.
Her work in the area of hospital design led to her appointment with the California Hospital Association’s Joint Committee on Accreditation and Licensing, with an emphasis on changing California regulations to support the widespread adoption and utilization of evidence-based design concepts in healthcare.
Shoemaker holds a Master of Science in Nursing from the University of Phoenix and a Doctor of Health Administration from the Medical University of South Carolina. She is an alumna of the 2004 Johnson & Johnson/Wharton Fellows Program in Management for Nurse Executives. In 2005, she obtained certification in Advanced Nursing Administration from the American Nurses Credentialing Center.
CEO, CHI St. Luke's Health–Brazosport
Al began his healthcare career at Spohn Hospital in Corpus Christi, TX as a Registered Respiratory Therapist. In 1988, moved to Bryan, where he spent the next 16 years at St. Joseph Regional Hospital, and was promoted to Vice President of Professional Services. In 2004, Al moved to Lake Jackson, serving as chief operations officer and then CEO since mid-2012.
At Brazosport, Al is responsible for the overall direction of the facility, and works with the Brazosport Advisory Board and the Senior Leadership Team to implement strategic improvements to quality and safety for the patients served, to recruit and retain the appropriate mix of physicians based on community need, and to ensure the provision of services that meet quality standards for clinical outcomes and customer service.
Market Chief Executive Officer & President, CHI St. Luke's Health–Memorial
As the Market Chief Executive Officer and President, Monte Bostwick is responsible for strategic planning and CHI St. Luke's Health–Memorial's integration with Catholic Health Initiatives. He works closely with CHI Texas Division and Memorial leaders, staff, and physicians to enhance healthcare delivery and strengthen the quality and effectiveness of services provided to our patients and the community. Mr. Bostwick began his tenure with CHI St. Luke's Health-Memorial as the Market CEO/President in 2016.
Mr. Bostwick previously served as CEO of Merit Health in Biloxi, Mississippi, an acute care, 198-bed private hospital with a joint venture ASC and multiple physician clinics in a highly competitive market. Before that he served as CEO at Yakima Regional Medical and Cardiac Center in Yakima, Washington, CEO at Gilmore Memorial Regional Medical Center in Amory, Mississippi, and CEO/COO at Toppenish Community Hospital in Toppenish, Washington.
Mr. Bostwick earned a Master of Business Administration from Texas Tech University in Lubbock and a Bachelor of Science in Biology from Lubbock Christian University. He is a member of the American College of Healthcare Executives and served on the Mississippi Hospital Association Legislative & Systems of Care Committees.
Market President, CHI St. Joseph Health
Rick D. Napper serves as Market President of St. Joseph Health in Bryan, Texas since November 2, 2015. Rick joined us from CHI Memorial Healthcare System, where he served as President of Memorial Hospital and Chief Operating Officer for the system in Chattanooga, TN. While there, Rick played an instrumental role in the integration of Memorial into the CHI system. In addition, he brings 19 years of experience in healthcare administration with operational acumen and accomplishments in the areas of clinical, quality and financial operations, new business development, employee and physician relations, and staff development.
Having started his healthcare career as a nurse, then becoming assistant director of quality improvement at Ireland Army Community Hospital in Fort Knox, KY, Rick has a unique perspective and portfolio of experience. As his career advanced, he served in roles of increasing responsibility at moderately sized health systems situated in similar communities to Bryan/College Station.
In his role, Rick leads the St. Joseph Health system, working with leadership to further advance strategic initiatives, improving operational efficiencies, and supporting integration with the Texas division and CHI national. His healthcare experience and values-driven leadership style will benefit the St. Joseph Health market as well as our leadership team overall.
Rick earned a Bachelor of Science degree in Healthcare Management from Park College in Parkville, MO, and a Master of Business Administration degree from Embry-Riddle Aeronautical University in Daytona Beach, FL. He also graduated from the Academy of Health Sciences, Fort Sam in Houston, TX as an LPN.
President, CHI St. Luke’s Health–Patients Medical Center
Steven Foster is President of CHI St. Luke’s Health–Patients Medical Center in Pasadena, TX which is one of five key hospitals within the Texas Suburban Hospital Division. Patients Medical Center is an acute care hospital offering patient care services to the residents of Pasadena, Deer Park, Baytown, Clear Lake and Pearland.
Originally from Texas, Foster has more than 16 years of progressive hospital administration experience in Oklahoma, Texas and internationally in Costa Rica and Mexico. His vast experience ranges from small for-profit hospitals to large, U.S. News and World Report Ranked #1 Academic Medical Centers.
Prior to joining CHI St. Luke’s Patients Medical Center, Foster served as Chief Executive Officer at Barstow Community Hospital (a member of Community Health Systems) located in California and served as a key member of the Hospital Association of Southern California (HASC) Medi-Cal Task for designing and implementing innovative delivery of care programs for the State of California.
Steven earned a Master’s degree in Business (MBA) and a Master’s of Healthcare Administration (MHA) from the University of Houston, Clear Lake. He also holds a Bachelor of Science degree from Sam Houston State University and is board certified as a Fellow with the American College of Healthcare Executives (FACHE).
He is noted for creating productive relationships with members of the medical staff, employees, and Board members in each organization he works at. He has managed complex hospital operations and physician practices with over 50 physicians. His collaborative management style and focus on accountability at all levels produces positive results in patient safety, employee and physician satisfaction.
Market President, CHI St. Luke’s Health–The Vintage Hospital
Roland Cruickshank is President of CHI St. Luke’s Health–The Vintage Hospital. He is a proven strategic leader with more than 20 years of healthcare experience in clinical, quality, financial operation, and service line development. He joined The Vintage Hospital in September, 2016, and is responsible for its operational leadership, as well as advancement of the North/Northwest Houston market’s strategic initiative.
Cruickshank has a distinguished background in large, complex healthcare organizations. Prior to joining CHI St. Luke’s Health, he served as Vice President of Operations at Houston Methodist Hospital. While there, he delivered millions of dollars in pharmacy and laboratory cost and revenue improvements. Cruickshank also enhanced the hospital’s service line offerings and increased patient satisfaction scores and surgical volume.
His experience spans across all sectors of healthcare, including for profit, non-profit, and faith-based systems, including serving as Market Chief Operating Officer at Catholic Healthcare Partners’ Mercy Hospital in Cincinnati, Ohio; Chief Operating Officer at Phoenixville (PA) Hospital, part of Community Health Systems; and Chief Operating Officer at Tenet Healthcare’s South Fulton Medical Center in Atlanta, Georgia.
A dedicated volunteer, Cruickshank devotes his time to non-profits such as local chambers of commerce, March of Dimes, United Way, Susan G. Komen Foundation, and Habitat for Humanity, and The Houston Food Bank.
Cruickshank is a Fellow of the American Healthcare Executives. He is a graduate of the University of South Carolina – Medical, where he earned a Master of Healthcare Administration. He also earned a Master of Public Affairs at University of South Carolina and a Bachelor of Arts in Political Science from College of Charleston.
Market President, CHI St. Luke’s Health–Sugar Land
Rob has been President of CHI St. Luke’s Health–Sugar Land Hospital since July, 2012. During his tenure the hospital has grown by over 40% and opened the Family Birthing Center in 2016. In 2013 the hospital was awarded the NRC Picker “Path to Excellence” award for improvement in patient satisfaction and the 2017 Premier “Partnership for Patients” award from the US Department of Health and Human Services for top 10% improvement in reduction in unnecessary hospital readmissions.
Prior to joining the CHI St. Luke’s Health Family, Mr. Heifner served as CEO of Mainland Medical Center, a 223-bed acute care hospital in Texas City, Texas, where his hospital was commended by The Joint Commission as a “Best Practice” for Emergency Department efficiency and throughput. They were also awarded a “Top Hospital” designation for excellence in Core Measures.
Previous positions include Chief Operating Officer for Rio Grande Regional Hospital in McAllen, Texas; and Vice President of Operations at Tulane University Medical Center in New Orleans.
His varied community involvement includes serving on the Board of Directors for the Ft. Bend Economic Development Council, Board of Directors for Ovarcome, Inc. (Ovarian Cancer Foundation), Board of Directors for HOSPAC (the Texas Hospital Association’s Political Action Committee), Texas City/LaMarque Chamber of Commerce, Galveston County Salvation Army, Bay Area Council Executive Board of the Boy Scouts of America, Galveston County Health District Board, and serving as Past President of the Ronald McDonald House Charities of Great New Orleans.
He is a Fellow of American Healthcare Executives and completed a master’s in healthcare administration at Tulane University and received an MBA and a bachelor of science from Louisiana Tech University.
Market President, Baylor St. Luke’s Medical Center
Gay Nord was named President of Baylor St. Luke’s Medical Center in October, 2016. A widely respected executive with more than 20 years of experience in health care, Gay is leading Baylor St. Luke’s Medical Center into the next era.
Gay previously served as Chief Executive Officer for Methodist Hospital in San Antonio, where under her leadership, earnings and market share grew to an all- time high and record achievements were reached in national quality indicators. Employee engagement and patient experience rankings moved from the bottom to the upper quartiles, and physician engagement survey scores soared to record levels.
Leading the largest hospital within Methodist Healthcare in San Antonio, during Gay’s tenure, Methodist Healthcare was the first health care system in south Texas to earn the Texas Award for Performance Excellence.
Following on the heels of the Texas Award for Performance Excellence, Methodist Healthcare was chosen for a Malcolm Baldrige Quality Award site visit, an organization which surveys organizations as potential recipients of the nation's highest award for organizational performance excellence.
Gay developed several new service lines during her tenure at Methodist, to include the Adult Congenital Heart Program, a Cardio-Oncology Program, and the region’s largest Structural Heart Program, resulting in record cardiac volumes and a market share gain of 21 percent. In addition, Methodist robotic surgery program volumes grew to over 1,200 surgeries annually, an increase of 290 percent.
Prior to Methodist, Gay served as Chief Executive Officer at HCA’s Overland Park Regional Medical Center, in Overland Park, Kansas. She also served as Chief Executive Officer at Kingwood Medical Center and Chief Operating Officer at West Houston Medical Center, both HCA hospitals in Houston.
Gay earned a Master of Science in Health Care Administration from Texas Women’s University, and a Bachelor of Business Administration from the University of Houston.