Baylor St. Luke's Medical Center | Patient & Visitor Information

For Patients & Visitors

Due to COVID-19, our patient visitor policies are changing. Please visit: COVID-19: Enhanced Visitor Policy

If you believe you have symptoms of COVID-19, take these steps.

Since 1954, the physicians, staff, and volunteers at Baylor St. Luke’s have cared for Houstonians and patients from all around the world. We’re proud of the compassionate care our team provides, the advances we offer to the medical community, and the new generations of healthcare professionals who learn within our walls. Throughout the decades, Baylor St. Luke’s Medical Center has been recognized as one of the nation’s top healthcare providers.

Parking

Parking options for your visit to St. Luke’s Health–Baylor St. Luke’s Medical Center.

Parking is available in all garages next to the hospital. Use this map to see the locations of the parking garages close to the hospital.

Texas Medical Center Parking provides easily accessible and convenient parking for St. Luke's Health–Baylor St. Luke’s Medical Center at Garages 1 and 2 along with several other locations throughout campus. Below are current Parking Rates (subject to change):

0 –1 Hour	$5
1 Hour – 2 Hours	$8
2 Hours – 4 Hours	$10
4 Hours – 24 Hours	$13
Lost Ticket	$25

If you need to park for several days, we recommend you purchase a pre-paid ValuePass, which provides discounted parking rates and gives you unlimited in-and-out privileges at Texas Medical Center Parking Garages 1 and 2. Pre-paid ValuePass can be purchased at the pay on foot stations located in these garages.

There are 2 options available:

$52 Pre-paid ValuePass – loaded with $60 in parking value
$100 Pre-paid ValuePass – loaded with $115 in parking value

Both pre-paid ValuePass options are activated upon your next visit after purchase. Please note that when you purchase a pre-paid ValuePass for the first time, you will still need to pay separately for that visit using the Entry Ticket you received at entry. The pre-paid ValuePass can then be used upon your next visit. There are no expiration dates, you can use them directly at the entry and exit machines, and the remaining value is displayed when used here. A maximum of $13 is deducted from the ValuePass each calendar day (midnight to midnight).

Texas Medical Center Parking also offers the following economy visitor parking options:

Garage 8 at 2151 W. Holcombe Blvd. (at the corner of W. Holcombe Blvd. and Pressler St., entrance via Pressler St.) - $13/per day maximum
The complimentary TMC Red Shuttle services this facility. Parkers can access the TMC Red Shuttle at the Pressler St. bus stop outside of Garage 8 and travel to various institutions located along Fannin St., Ross Sterling Ave., Moursund St., Lamar Fleming St. and Holcombe Blvd. The shuttle operates regularly from 6:00 a.m. to 11:00 p.m., Monday through Friday.
Garage 7 at 1120 John Freeman Blvd. (at Fannin St.) - $13/day maximum
Garage 7 is located two blocks north of Baylor St. Luke’s.

All Texas Medical Center parking facilities are open 24 hours a day.

Valet Parking

Valet parking is available at the Bates entrance of St. Luke's Health–Baylor St. Luke's Medical Center (6720 Bertner Ave.) 24 hours a day, seven days a week. Expect to pay the following rates:

$14 flat
$14 each additional day

Parking at 6624 Fannin Tower

If you are planning a visit to Baylor St. Luke’s Medical Center, located at 6624 Fannin Tower (view map), parking is available in the building as well as across the street at 6620 Main St. For more information regarding self-parking, call (832) 355-8516, or for valet call (832) 355-4973.

Rates for valet parking at 6624 Fannin Tower are:

$14 flat
$14 each additional day

The hours of operation for Valet Parking at 6624 Fannin Tower are:

Monday - Friday, 6 a.m. - 7 p.m.
Saturday/Sunday/Holidays: Closed

Internet Access

Personal computers and mobile devices can be used within any of St. Luke’s Health hospitals. Simply connect to our wireless guest network and select “Get Connected” from the list of wireless networks to launch your web browser. Read the “Terms and Conditions of Use” and select “Connect” for access. Our guest Wi-Fi connections are unrestricted and unencrypted for Internet-only use.

Smoking Policy

St. Luke’s Health is committed to promoting a healthy healing environment for our patients, visitors, and community. To support this effort, all tobacco products are prohibited on our campuses, including sidewalks and parking lots. Electronic “e-cigarettes” also are prohibited.

Disability Assistance

St. Luke’s Health offers communication aids for our disabled patients, including those who are who are deaf, hard of hearing or blind with the following (at no additional cost):

Qualified Sign Language Interpreters
Telecommunication devices (TTY/TDD)
Readers for the blind and large print materials for the visually impaired

If you require assistance, please inform the registrar or your nurse.
You also may find useful information at:

Spiritual/Pastoral Care

Baylor St. Luke's Medical Center remains true to its founding mission. Spiritual Care plays a very active role in every decision that affects the hospital. Our approach, however, goes beyond religion to focus on the healing aspects of spirituality, based on deeply held trust, love, caring, compassion, and respect for well-being and life.

Chaplains

Our chaplains promote and respect patients' values and beliefs, encouraging a holistic approach to healthcare. You can ask for a chaplain to visit you anytime, day or night by calling 832-355-3258.

Actions

At Baylor St. Luke's Medical Center, we recognize all faiths and beliefs in our pastoral approach and believe all spiritual and religious rites and symbols represent positive energy, faith, and hope. This recognition drives the actions our pastoral care staff take every day.

Resources

Baylor St. Luke's Medical Center chaplains have specialized education to mobilize spiritual resources so that patients can cope more effectively. They can provide supportive spiritual care through empathetic listening, demonstrating an understand of a person's needs.

Education

Clinical Pastoral Education is interfaith professional education for ministry. It brings theological students and ministers of all faiths into supervised encounter with persons in crisis. If you are interested in applying to Baylor St. Luke's Medical Center Clinical Pastoral Education program, an application is available online.

Estimate Your Health Care Costs

St. Luke's is committed to helping patients make informed decisions about their care. Our cost estimate tool helps you estimate your out-of-pocket costs for care. This tool provides cost estimates for at least 300 common medical services and procedures.

You can also download a list of our standard charges for these services.

While this tool can help you estimate some health care costs, it’s important to know that it only provides a partial estimate. The estimate includes the hospital’s charges and fees, but it does not include physician fees, such as charges for your emergency room physician, radiologist or anesthesiologist. In addition, your final cost may be higher or lower depending on many factors, including insurance coverage, the length of your stay in the hospital, health complications and recommended treatments ordered by your doctor.

For a more complete understanding of your financial responsibility, contact your insurance provider. You may also contact us to speak with a St. Luke's Health - Baylor St. Luke's Medical Center financial counselor and learn about financial assistance options you may be eligible for.