CHI St. Luke's Health–Springwoods Village Hospital
Emergency Department
2255 E. Mossy Oaks Road
Spring, TX 77389
Phone: 346-305-5000
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Springwoods Village Hospital’s Emergency Department offers comprehensive emergency services for all types of injuries or illnesses 24 hours a day, seven days a week, including holidays. The Emergency Department is staffed by board-certified emergency physicians and includes triage, exam, and procedure rooms.

What to Expect in the Emergency Department

If you feel you are experiencing a life-threatening emergency, please call 9-1-1. You may request the ambulance take you to CHI St. Luke's Health–Springwoods Village Hospital.

Order of Care

Triage: Upon your arrival in the Emergency Department, a nurse assesses you to determine if your condition is life-threatening. Due to the nature of emergencies, patients with life-threatening illnesses or injuries will be treated first, regardless of arrival time. Please understand that waiting periods can occur in the Emergency Department. We will keep you informed as to the wait time and provide assistance, if needed.

You may be asked about the following when you first arrive:

  • Current medical condition and symptoms
  • Previous medical care and medical history, including your primary care physician’s name
  • Current prescriptions or over-the-counter medications

Registration: Registration forms help us create a record of your history, diagnosis, and treatment. You or a family member will be asked to sign consent forms that will give us permission to treat you.

Tests: All CHI St. Luke’s Health hospital-based Emergency Departments have resources to diagnose your medical condition. Even though you may have had tests performed at your physician's office, some tests may be repeated to provide us accurate information about your current condition. Some conditions may require further testing, in which case you may be admitted to the hospital.

Quality of Care

Medical Staff: You can rely on the board-certified or board-eligible physicians, nurses, technicians, patient advocates, and other support staff members who provide Emergency Department services.

Visiting and Accompanying a Patient: To provide focused patient care, the number of visitors in the treatment area may be limited. We appreciate your help in respecting this request.

Going Home

Discharge: Instructions will be given to the patient (or support person, if requested) verbally and in writing about follow-up care and medications. Patients are responsible for their follow-up care after leaving the Emergency Department and for making any necessary follow-up appointments with their primary care physicians or specialists.

 Payment:

  • Visits are billed as hospital emergency room services
  • Medical insurance accepted (ER co-payment is based on your insurance plan)
  • Workers’ compensation accepted
  • Credit card or cash accepted
  • Medicare accepted, co-insurance applies

Billing: Depending on the treatment received, patients may receive separate bills, one for the services provided by the hospital and others for services provided by independent-contractor physician(s). Please note these are not duplications and will need to be paid separately.

Parking: Free parking is available near the entrance of the Emergency Department.